Australian Help Disclaimers Relating to Website And Policies
As someone buying our products and services or simply visiting our website, you have certain rights and responsibilities. Likewise, as an organization, we also have responsibilities and rights. This page outlines these for your understanding.
Definitions: Client, customer, student, job seeker, business owner, visitor, user, and other terms are used throughout this document and our website to describe people who visit our page or make purchases from us. Australian Help, AustralianHelp, us, the company, we, and other terms are used to describe the Australian Help organization, our employees, vendors, and associates.
Changes to Disclaimers: We reserve the right to change the information on this page at any time without notice. However, if we do make changes, every effort will be made to notify users. This may be done via email, messages through the customer portal, or by displaying notification on our home page. Please make note that you are responsible for understanding the content of this disclaimer page, whether you are aware of changes or not.
Contact Information And Personal Data
When you first sign up to use our services, you will be asked to create a customer account. This includes providing information such as your name, phone number, email address, etc. We collect this information so that we can contact you, and so that a unique customer record can be created for you. Without this information, you would not be able to sign into your customer account, place orders, communicate with writers, or download finished works.
All of your information is secured using a password that you create. As the consumer, it is your responsibility to protect your login information and to use a password that cannot be easily guessed. In addition to this, should any of your contact information change, it is up to you to ensure that your records are updated.
Your personal information is kept safe through the use of a variety of IT security technologies. These include firewalls, backups, and antivirus software. At no point in time will we ever send your identifying information to third parties for any purpose.
Payments And Payment Methods
We accept the same forms of payments that other online businesses do. These include bank cards, credit cards, PayPal, and money transfers. All payments are processed using a third party provider. Encryption and other technologies are used to ensure that your financial information is kept safe. We do not store any financial information on our servers.
When you place an order, you will be given the opportunity to upload files that are relevant to your assignment. You may also provide links to sources if you need to. Please be aware that everything uploaded or linked will be verified before they are opened or used. If we believe a file or link could be damaging to our systems, it will be deleted. You will be contacted if this occurs.
When your documents are finished, we will notify you that they are available for download. No downloads will be allowed if payment has not been received.
We are committed to delivering all products on or before the day they are due. If we fail to deliver on that promise, you may be entitled to a refund or credit. However, if the deadline is missed because the customer failed to take appropriate action, e.g., failing to respond to requests for clarification or not correcting contact information, we are not accountable.
Academic Honesty And Originality
Every document is guaranteed to be 100 percent original. In our entire history, we have never been accused of plagiarism. Nor has a customer of ours been accused of academic dishonesty. However, if such an accusation does come up, we will investigate it thoroughly and provide a refund. Customers who want extra assurance are free to request a plagiarism scan report verifying that their documents are completely original.
We offer a very fair and generous revision policy. Please refer to that page for details.
Cancelling Your Order
You may cancel an order at any time. However, we do not offer refunds on cancelled orders. Instead, credit towards a future order is offered. This credit will be prorated based on the length of the deadline and amount of work completed. If an order has been cancelled and no writer was assigned, you will receive a 100 percent credit. However, if work has begun, that credit will be prorated. If you submit an order by mistake, let us know immediately. Work is assigned quickly, and we want to help you fix things quickly so that you can maximize your credit.
At any point in time, there will be several links to websites and documents that are not owned by Australian Help. This includes links in blog posts, advertisements, customer comments, and more. If you choose to click on these links, you do so at your own risk. Any guarantees that we provide regarding your personal and financial data do not apply to other website. Also, please note that linking to external content should in no way be construed as support or endorsement of that content.
Questions And Concerns
If you have any questions or concerns relating to these disclaimers, please contact customer service. They will be pleased to provide answers and add any clarification needed. In addition to this, we suggest reading our other policy pages so that you fully understand your rights and responsibilities.